Frequently Asked Questions

Tickets

Infants aged 4 and under travel free. Those aged 5 to 16 pay the Child rate.

PayPal is simply the provider we have chosen to facilitate our payments. Underneath the PayPal button there is a “Debit or Credit Card” button.

Tickets are not refundable but may be transferred to another date, depending on availability. No refunds will be given for missed trains.

If you have not received notification of any tickets purchased, please check your Spam or Junk email folder first before getting in touch with us.

Yes you can. Greenrigg Halt is now fully open. You have the option to purchase return tickets and come back on the train you travelled down in, or delay your return journey and come back on a later train. You can also purchase single tickets.

Travelling on the train

Well behaved dogs are normally allowed on the train, but we ask they are kept off the seats. Certain special events they may not be permitted.

The return journey takes around 30 minutes.

The train travels down to Greenrigg Halt, which is just over a mile.

Sorry, no. Our rolling stock is mainly 1950’s vintage, which are designed to deposit the toilet waste onto the track. As we have a footpath alongside most of the line, it’s not possible to allow their use. Toilets are available at Lionheart Station.

Visiting

The railway is open at weekends from Easter to September and Wednesdays during the summer holidays, and on other dates during the year. Please check the calendar on our Tickets page.

Yes, we have a large car park.

Yes, almost all our buildings and facilities are accessible. Our trains are also accessible, although space may be restricted at busy periods, therefore advance booking is recommended.

Toilets are available at Lionheart Station, with an accessible toilet in the cafe.

Yes, baby change facilities are available in the cafe.

There is a cafe selling tea, coffee, cold drinks, hot and cold food including sandwiches and panini, cakes and other snacks.

Lionheart Station is open to the public from 10.30 to 16.30 on an operating day. Unfortunately the site is not accessible to the public on other days except by prior arrangement.

There is a play area with swings and a climbing frame behind the cafe. We also have a new miniature railway for our 2022 season.