Do children travel free?
Infants aged 4 and under travel free. Those aged 5 to 16 pay the Child rate.
I don’t have a PayPal account, how do I purchase tickets online?
PayPal is simply the provider we have chosen to facilitate our payments. Underneath the PayPal button there is a “Debit or Credit Card” button.
I no longer want the tickets I purchased, what can I do?
Tickets are not refundable but may be transferred to another date, depending on availability. No refunds will be given for missed trains.
I’ve not received any notification after ordering online…
If you have not received notification of any tickets purchased, please check your Spam or Junk email folder first before getting in touch with us.
Can we get off or on at Greenrigg Halt?
Yes you can. Greenrigg Halt is now fully open. You have the option to purchase return tickets and come back on the train you travelled down in, or delay your return journey and come back on a later train. You can also purchase single tickets.
Travelling on the train
Are dogs allowed on the train?
Well behaved dogs are normally allowed on the train, but we ask they are kept off the seats. Certain special events they may not be permitted.
How long does the journey take?
The return journey takes around 30 minutes.
How far does the train go?
The train travels down to Greenrigg Halt, which is just over a mile.
Are there toilets on the train?
Sorry, no. Our rolling stock is mainly 1950’s vintage, which are designed to deposit the toilet waste onto the track. As we have a footpath alongside most of the line, it’s not possible to allow their use. Toilets are available at Lionheart Station.
When is the railway open?
The railway is open at weekends from Easter to September and Wednesdays during the summer holidays, and on other dates during the year. Please check the calendar on our Tickets page.
Is parking free?
Yes, we have a large car park.
Is the site accessible?
Yes, almost all our buildings and facilities are accessible. Our trains are also accessible, although space may be restricted at busy periods, therefore advance booking is recommended.
Are there toilets?
Toilets are available at Lionheart Station, with an accessible toilet in the cafe.
Are there baby changing facilities?
Yes, baby change facilities are available in the cafe.
Is there a cafe?
There is a cafe selling tea, coffee, cold drinks, hot and cold food including sandwiches and panini, cakes and other snacks.
What are the opening times?
Lionheart Station is open to the public from 10.30 to 16.30 on an operating day. Unfortunately the site is not accessible to the public on other days except by prior arrangement.
Is there something for children to do?
There is a play area with swings and a climbing frame behind the cafe. We also have a new miniature railway for our 2022 season.